
Hardware Troubleshooting
CD/DVD
Floppy
General PC
Keyboard
Monitor
Mouse
Sound/Speakers
Zip
Troubleshooting Home
Hardware Troubleshooting
General PC Problems
Problem: PC won't boot
Possible Solutions:
- Make sure PC and monitor are plugged in
- Make sure power strip is plugged in
- Try a different power outlet
- Make sure both PC and monitor are turned on
- Are there any lights on the PC?
Problem: Non system disk or ntldr error on bootup
Possible Solution:
- Remove the floppy, zip disk or CD from the drive and reboot the PC.
Problem: PC makes loud clicking or "ka-chunk" sound
Course of Action:
- Contact the Help Desk ASAP and have them listen to the sound. It could be something minor like a bearing in a fan or it could mean the hard drive is failing.
Problem: Beeping noise on bootup
Possible Solutions:
- If it is a continuous beep, a key may be stuck. If it is an unusual set of beeps, there could be a hardware problem. Contact the Help Desk.
