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Monitor Troubleshooting

Problem: No display

Possible Solutions:

  • If the monitor power light is off
    • Power the monitor on.
    • Check the power cable at both ends.
    • Make sure your power strip is turned on.
    • Try plugging the monitor into a different outlet.
  • If the monitor power light is amber:
    • Check to see if the PC is on.
    • Check the cable connection from the monitor to the PC.
  • If the monitor power light is green:
    • Adjust contrast and brightness.
    • Power monitor off, then on.
    • Check the cable connection from the monitor to the PC.
    • Reboot the PC, power monitor off, then on.

Problem: Incorrect Colors

Possible Solutions:

  • Adjust monitor's color settings.
  • Tighten connector on back of monitor, trace it down to the PC and tighten it there.

Problem: Display is Dim

Possible Solutions:

  • Adjust the monitor's brightness and contrast settings.
  • Tighten connector on back of monitor, trace it down to the PC and tighten it there.

Problem: Display wiggles, flickers or jumps

Possible Solutions:

  • Check for a radio, fan, heater, etc. anywhere near the monitor. If there is, move it. If the monitor is under a counter with a light on it, turn the light off or move the monitor away from it.
  • The refresh rate can be increased. Be sure to take note of the original rate in case you need to set it back.

Problem: Part of picture is cut off

Possible Solution:

  • Adjust your picture settings to move the display left, right, up and down.

Problem: Display is scruched horizontally or vertically

Possible Solution:

  • Adjust the monitor's horizontal & vertical size and positioning settings.