
Contact Info
Kettler (KT) 206
260-481-6030
helpdesk@ipfw.edu
M-F: 7:30a-11p
Sat: 8a - 6p
Sun: 12p - 10p
Help Desk
The mission of the ITS helpdesk is to provide all IPFW clients, including faculty, staff, and students, with professional high-quality service through a centralized point of contact. We will strive to provide dependable support to ensure efficiency and productivity while maintaining ongoing relationships with IPFW clients through collaboration, integrity, respect, and teamwork.
Help Desk Services
- Self Help -- Documentation
- Problem Resolution & Reporting
- Network Status Line
- Self Help Troubleshooting Tips
- Problem Reporting
- Scanner stations
- Data loss/recovery
- CD burning station
