Student Lab Consultants
Job Requirements
The main responsibility of the lab consultant is to assist the students in using the open access labs. Duties include helping with:
- Logging onto the system
- Launching applications
- Assisting with printing
- Answering basic software questions
- Assisting with using online help
- Resolving minor hardware or software issues
- Clearing paper jams
- Replenishing paper
- Reporting problems to the Help Desk
- Cleaning monitors and keyboards
- Performing routine printer maintenance
- Keeping an orderly lab
- Asking students to leave the lab when appropriate
If you are interested in applying for a Student Lab Consultant position you will need to become familiar with the IPFW Student Labs and have good customer service skills. Consultant hiring decisions are based on the applicant's skills and knowledge in the following areas:
Customer Service Skills
- Customer Service Experience
- Positive and friendly attitude
- Desire to help others
- Good communication skills
- Proactive learning attitude
Operating Systems
- Windows XP
- Macintosh OS X
Software
- Microsoft Office Suite
- WordPerfect
Pay Rate
Starting pay rate is $6.00 an hour. Starting pay for Walb Extended hours is $7.00.
Current Positions Available
We are not currently hiring but always accept applications.
How to Apply
Complete and print the on-line application form. Students with qualifying applications and who can work the hours available will be contacted to schedule an interview.
260-481-IPFW
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